Returns & Exchanges
At Intake, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all original-condition items. Our streamlined process ensures that finding your perfect fit is always a priority.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.
Receive Refund or Exchange
After our quality team inspects the returned items, your refund will be processed to your original payment method or your new exchange items will be dispatched.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing